配送
訂購前,請閱讀以下有關假期延誤和服務警報的重要運輸資訊
對於假日以及任何受服務警報或國際延誤影響的目的地,請額外等待 8-18 個工作天才能收到訂單。請注意,列出的所有延誤可能無法涵蓋所有影響您目的地國家/地區的問題。請預計假期期間會有延誤。我們建議您查看當地快遞公司的服務提醒,以獲取有關其服務的更多最新信息,即使是下面未列出的信息。如果在此額外時間後您仍然無法收到訂單,請隨時透過電子郵件聯絡 goodtoystudio@outlook.com 尋求協助。感謝您一直以來的耐心等待。
運輸資訊和發貨
我們通常會在 1-3 個工作天內準備並運送您的包裹,具體取決於我們的營運中心在工作日營業時間 (EST) 的數量。週五營業時間之後或週末下的任何訂單都將在下週一發貨。
如果您的商品有庫存並準備發貨,則從您的訂單發貨到透過簡訊或電子郵件將追蹤詳細資訊發送給您會有 24 小時的延遲。從那裡開始,將進行標準運輸。如果您尚未收到出貨通知,請直接查看我們網站的產品頁面,以了解是否有缺貨通知和出貨預估,因為這將分享與您的訂單狀態相關的最新資訊。
運送説明
1.台灣訂單購物滿NT$600即享免運優惠,適用物流如下:
- 全家/7-11超商
- 新竹物流
2.中/港/澳訂單購物滿NT$1000即享免運優惠,適用物流如下:
- 標準運送 - 中華郵政/順豐快遞/LINEX宇迅
- 快速運送 - 順豐快遞/FedEx/DHL
- 免運門檻僅為折抵標準運送,快速運送需額外加價
※ 物流選項與實際運送費用請以結帳頁面顯示為主
國家/地區物流運輸時間參考
根據國際物流運輸時間,不同國家的配送時間會有所不同。詳細運送資訊請參考我們的物流時效。如果您有其他問題,請聯絡我們:goodtoystudio@outlook.com
What is neoprene?
Neoprene is a flexible, high-performance, and water-resistant synthetic materialknown for its durability and comfort. In StrideOn products, it acts like a lightweight, scuba-like fabric that’s built to move with you — whether you're commuting, traveling, or exploring the city.
Why does StrideOn use neoprene in its products?
We chose neoprene for its unique combination of strength, flexibility, and style. It’s water-resistant, easy to clean, and offers excellent shock absorption and cushioning, which helps protect your belongings and keeps you comfortable during long days on the go. Plus, its sleek, smooth texture gives StrideOn designs a sporty yet chic aesthetic.
Is neoprene waterproof?
Neoprene is water-resistant, meaning it can repel light moisture and spills, making it ideal for everyday use in unpredictable weather or urban environments. While it’s not fully submersible like a wetsuit, it performs exceptionally well against rain splashes, light rain, and accidental spills.
Is neoprene easy to clean?
Yes — one of the best things about neoprene is how low-maintenanceit is. Most dirt, dust, or light stains can be wiped away easily with a damp cloth and mild soap. Its smooth surface resists absorbing liquids, which helps it stay looking clean and fresh with minimal effort.
Does neoprene provide padding or protection for my belongings?
Absolutely. Neoprene has natural shock-absorbing and cushioning properties, which help protect your items inside StrideOn bags or cases. Whether it’s your laptop, tablet, or daily essentials, neoprene-lined compartments offer a soft yet secure fit that helps prevent bumps and scratches.
How does neoprene feel to the touch / against my skin?
Neoprene has a smooth, soft, and slightly luxe feelto it. It’s not rough or scratchy — instead, it offers a comfortable, flexible feel against your skin (in items like straps or inner linings) and gives StrideOn products a modern, athletic-meets-fashionable edge.
Do StrideOn shoes with neoprene or other materials provide arch support?
Yes, many StrideOn shoes, including those that may incorporate neoprene or other high-performance materials, are designed with ergonomic footbeds that offer excellent arch support. We understand the importance of proper foot alignment, especially for those who spend long hours on their feet or have specific comfort needs.
Our arch support featureshelp distribute weight evenly, reduce foot fatigue, and promote natural posture. Whether you're managing plantar fasciitis, standing all day, or simply looking for all-day comfort, our shoes are engineered to provide the stability and cushioning your arches need. For specific support levels, please refer to the product description or consult our customer service team to find the best match for your foot type.
Our arch support featureshelp distribute weight evenly, reduce foot fatigue, and promote natural posture. Whether you're managing plantar fasciitis, standing all day, or simply looking for all-day comfort, our shoes are engineered to provide the stability and cushioning your arches need. For specific support levels, please refer to the product description or consult our customer service team to find the best match for your foot type.